Fraud & Scams Officer

Big 4 Bank

Location: Parramatta, New South Wales, Australia

Category: Finance

Salary: 55,000 - 70,000 AUD / yearly

Full-time

Job Description

Join a recognized big 4 bank as a Fraud & Scams Officer and play a key role in identifying, investigating, and preventing fraud and scams targeting customers.

Responsibilities

Identify, investigate, and prevent fraud and scams targeting customers
Liaise with stakeholders regarding queries and resolutions
Handle and resolve customer concerns effectively
Pro-actively manage daily business activities within set guidelines

Qualifications

Strong written and verbal communication skills
Relationship management skills
Self/time management skills
Attention to detail

Perks & Benefits

Hybrid work model and WFH opportunities
Potential for permanent role after 12-month contract
Modern office close to public transport
Focus on diversity and inclusion

Why Join Us?

Join a company that values diversity and inclusion, offers a modern work environment, and provides opportunities for growth and development.