Technical Service Representative

Nielsen

Location: Brisbane, Queensland, Australia

Category: Technical Services

Salary: 50,000 - 70,000 AUD / yearly

Full-time

Job Description

Responsible for the installation and maintenance of Nielsen metering hardware and software in panel households, maintaining ongoing panel cooperation, and ensuring panel quality and security.

Responsibilities

Establish strong panel member relationships
Ensure accuracy and quality of information collected
Execute standard operating procedures to maintain panel quality and security
Liaise with quality control, panel management, and recruitment staff
Maintain WH&S awareness in the field
Work outside of core business hours when required

Qualifications

Strong verbal and outstanding interpersonal communication skills
General knowledge of Audio-visual equipment
Ability to work remotely, individually, and in a team environment
Current Drivers Licence

Perks & Benefits

Results oriented with aptitude for continuous process improvements
Initiative and flexibility in work priorities
Service orientation and high level of customer service

Why Join Us?

We are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together.