Customer Success Manager

Crunchtime

Location: Melbourne, Victoria, Australia

Category: Customer Success

Salary: 70,000 - 90,000 AUD / yearly

Full-time

Job Description

Join Crunchtime as a Customer Success Manager in Melbourne, Victoria, Australia. Help global restaurant brands optimize their operations using our industry-leading software platforms.

Responsibilities

Drive successful adoption and retention of all Crunchtime products within your portfolio of customers.
Become an expert on the value of Crunchtime platforms to provide guidance to customers.
Help customers optimize product value by teaching them how to leverage new features.
Manage ongoing customer relationships to encourage growth and loyalty.
Identify new opportunities to expand Crunchtime within customer businesses.
Advocate for customers internally by collaborating with the Product team.

Qualifications

Bachelor's Degree required.
2-4 years experience in Customer Success or Account Management.
Experience supporting a B2B SaaS product.

Perks & Benefits

Competitive pay.
Wellness perks.
Company holidays.
Fun team events.
Learning & development funds.

Why Join Us?

Join Crunchtime in our mission to provide the best software solutions to the food industry. We value diversity and unique experiences that enrich our work environment. Apply now and be a part of our inclusive team!