Enterprise Customer Success Manager

Canonical

Location: Perth, Western Australia, Australia

Category: Customer Success

Salary: 80,000 - 120,000 AUD / yearly

Full-time

Job Description

Canonical is looking for an Enterprise Customer Success Manager to join their team. The ideal candidate will have a strong IT background and a passion for cloud and data center infrastructure technologies.

Responsibilities

Onboard new customers and introduce them to various products
Collaborate with different teams to fulfill customer objectives
Identify growth opportunities and renewal risks
Advocate for customers internally to improve satisfaction
Create campaigns targeting multiple customers

Qualifications

Minimum 5 years of IT-related work experience
Experience with Linux OS, data applications, cloud computing, and more
Excellent presentation skills
Knowledge of agile methodologies
Proficiency in English, Spanish, and Portuguese is a plus

Perks & Benefits

Distributed work environment with team sprints
Personal learning and development budget
Annual compensation review and rewards
Maternity and paternity leave
Wellness programs and travel opportunities

Why Join Us?

Canonical is at the forefront of the open-source movement, changing the world of software. Joining us means working with the best and being challenged to excel in a remote work environment that values diversity and excellence.