Assistant Manager

Accor

Location: Melbourne, Victoria, Australia

Category: Hospitality

Salary: 73,663 - 73,663 AUD / yearly

Job Description

Join Accor as an Assistant Manager at Melbourne Airport and be part of a team dedicated to enhancing guest experiences and providing exceptional customer service.

Responsibilities

Coordinate and manage day-to-day hotel operations
Inspire and lead the team to enhance guest experiences
Proactively attend to guest requests
Resolve complaints and challenges
Provide guidance, support, and training to employees
Ensure health and safety of patrons, guests, and staff
Work varied shifts, including weekends and Public Holidays

Qualifications

Confident with natural customer service skills
Strong knowledge of hotel operations
Ability to juggle multiple tasks while following procedures
Outcome driven approach to performance
Australian driver's license and RSA certificate required

Perks & Benefits

Learning programs through 'Learn your Way' Academy
Employee benefit card for discounts at Accor properties worldwide
Complimentary car parking
Mental health and well-being support initiatives
Access to Employee Assistance Program

Why Join Us?

Join Accor to explore limitless possibilities, challenge the status quo, and be part of a global hospitality leader.