IT Support Technician at HiredHead - Rockhampton, Queensland IT Support Technician - HiredHead

IT Support Technician

HiredHead

Location: Rockhampton, Queensland, Australia

Category: Information Technology

Salary: 60,000 - 80,000 AUD / yearly

Full-time


Job Description

Join a growing technology services provider as an IT Support Technician. Solve problems, work across diverse environments, and contribute to a range of industries and technologies.

Responsibilities

Deliver prompt and effective IT support across diverse client environments.

Manage Windows servers, networks, and backup systems.

Set up and troubleshoot desktops, laptops, mobile devices, and AV equipment.

Support Microsoft 365 hybrid environments, domains, and virtualisation platforms like Hyper-V and VMware.

Assist with software development and product commercialisation initiatives.

Work both independently and within a team to proactively resolve technical issues.

Qualifications

Solid experience supporting SMB IT environments.

Strong technical proficiency across Microsoft 365, Windows 10/11, Hyper-V, and VMware.

Good networking knowledge?experience working with firewalls, switches, and wireless systems.

Confident in managing Windows domain environments and server administration.

Clear and effective communicator?you can translate technical terms into everyday language.

Hold a current Australian driver?s licence and are happy to visit client sites when required.

Self-motivated with excellent time management and multitasking skills.

Perks & Benefits

Variety Every Day: Support internal users and external clients across a range of industries.

Career Development: Benefit from structured development plans and a generous training budget.

Work-Life Balance: Enjoy a flexible hybrid work model.

Supportive Culture: Be part of an innovative, forward-thinking team.

Rewarding Salary Package: Your expertise and contributions will be recognised and well-compensated.

Why Join Us?

If you?re looking for a role that offers real career progression, a supportive team environment, and a chance to make your mark, Apply now!