Location: Sydney, New South Wales, Australia
Category: Customer Support
Salary: 50,000 - 65,000 AUD / yearly
Full-time
Exodus is looking for a Customer Support Specialist to join our team in the Oceania Time Zone. As a Community Support Engineer, you will provide reliable, friendly, and knowledgeable customer support for digital assets.
Promptly respond to customer inquiries across multiple channels.
Assist users in managing digital assets.
Provide exceptional customer experiences.
Contribute to team projects and tasks.
Living in the Oceania Region in the UTC + 10 to UTC + 14 time zones.
Fluent in written English.
Empathetic and detail-oriented.
Understanding of digital assets and tech-savvy.
Opportunity to work remotely.
Competitive salary.
Potential for career growth.
Join a talented team of Customer Support Specialists.
Provide valuable feedback to improve customer support.