Technical Support Lead

Ceragon Networks Ltd.

Location: North Sydney, New South Wales, Australia

Category: Information Technology

Salary: 90,000 - 120,000 AUD / yearly

Full-time

Job Description

Join Ceragon Networks Ltd. as a Technical Support Lead in North Sydney, Australia. Be part of our Oceania Customer Support Team and lead the local technical support team to drive technical growth within the region.

Responsibilities

Provide technical support during Microwave Installation & commissioning
Conduct Software Upgrades on Microwave Network Elements
Diagnose and provide solutions for trouble tickets by troubleshooting equipment
Conduct fault diagnosis, repair, resolve or replace faulty equipment
Coordinate with customer design teams for link designs
Administer training programs for internal/external customers

Qualifications

Bachelor's degree in telecom engineering or related field
10+ years of telecom engineering experience
Strong understanding of network management systems
Hands-on experience with hardware installation, commissioning, and troubleshooting
Ability to multitask and work flexibly

Perks & Benefits

Benefits package including healthcare, dental, and vision coverage, retirement savings plan, and professional development opportunities.

Why Join Us?

Join our team at Ceragon Networks Ltd. to be part of a global innovator and leading solutions provider in 5G wireless transport. Work with cutting-edge technology and contribute to the growth of the organization in the 5G era.