Client Services Representative at HiredHead - Sydney, New South Wales Client Services Representative - HiredHead

Client Services Representative

HiredHead

Location: Sydney, New South Wales, Australia

Category: Client Services

Salary: 50,000 - 65,000 AUD / yearly

Full-time


Job Description

Join a team that delivers smart, secure IT solutions to help Australian businesses grow.

Responsibilities

Collaborating with the Sales team to prepare and send detailed quotes to clients

Managing quote revisions, updates, and follow-ups in a timely manner

Acting as a key point of contact for clients on pricing and quoting-related queries

Coordinating internally with technical teams to gather scope and pricing details

Maintaining and updating client information in their CRM system

Supporting the end-to-end sales process

Qualifications

Prior experience in a client services, sales support, or quoting role - ideally in an IT or professional services environment

Strong attention to detail with the ability to manage multiple quotes and timelines

Excellent communication and interpersonal skills

Tech-savvy and comfortable working with CRMs, quoting tools, and Microsoft Office

A team player who thrives in a fast-paced, customer-focused environment

Perks & Benefits

A supportive and flexible work environment

Opportunities to grow your career in the tech industry

The chance to work with some of the best mid-sized businesses across Australia

Why Join Us?

Join a team that delivers smart, secure IT solutions to help Australian businesses grow