Front Office Manager

Minor Hotels

Location: Sydney, New South Wales, Australia

Category: Hospitality

Salary: 60,000 - 80,000 AUD / yearly

Full-time

Job Description

Join Minor Hotels as a Front Office Manager at Oaks Cypress Lakes Resort in Hunter Valley. Lead the Front Office team to provide exceptional customer experiences.

Responsibilities

Demonstrate commitment to service excellence and maintain front office operational standards
Meet and greet guests, ensure smooth check-in process
Guide team to provide outstanding guest experiences
Resolve guest complaints professionally
Manage team roster effectively

Qualifications

2+ years supervisor experience in a Hotel environment
People management skills
Excellent communication skills
Passion for exceptional customer service
Availability for varied shifts

Perks & Benefits

Competitive salary
Accommodation discounts
Additional paid leave
Financial support for relevant development
Insurance and entertainment discounts
Wellbeing programs

Why Join Us?

Join a positive and vibrant team at Minor Hotels. Grow your skills and progress in your career in a company focused on exceptional guest experiences and workplace culture.