Customer Support Engineer I at Imprivata - Sydney, New South Wales Customer Support Engineer I - Imprivata

Customer Support Engineer I

Imprivata

Location: Sydney, New South Wales, Australia

Category: Customer Support

Salary: 60,000 - 80,000 AUD / yearly

Full-time

Job Description

Join Imprivata, a dedicated team improving healthcare, as a Customer Support Engineer I in Australia.

Responsibilities

Solve technical issues for customers and partners
Debug software problems in networked environments
Contribute to ongoing knowledgebase maintenance
Ensure CRM data is updated

Qualifications

Technical degree or equivalent experience
2+ years of customer service experience
Excellent communication skills
Good time management and problem-solving skills