Location: Sydney, New South Wales, Australia
Category: Client Success
Salary: 80,000 - 120,000 AUD / yearly
Full-time
Join Constantinople, an innovative all-in-one software and operational platform for banks, as a Client Success Manager. Help banking clients optimize their operations and customer services through our cutting-edge technology and services.
Client Onboarding Leadership: Take charge of the end-to-end implementation process for our fully-managed platform service. Collaborate closely with internal teams to provide comprehensive support to clients during their onboarding journey.
Client Relationship Ownership: Serve as the primary point of contact for our clients, building and maintaining trusted advisor relationships.
Project Management Excellence: Develop and execute project and implementation plans, ensuring clear scope definition and adherence to predefined success metrics.
Scaling Strategies: Contribute to the development of frameworks that support scalability and growth, aligning with the company's go-to-market strategy.
Tools and Process Development: Lead the creation of tools, processes, and documentation that educate clients about our value proposition.
Proactive Self-Starter: You are a self-starter who takes initiative and is action-oriented.
Adaptability and Progress-Driven: You thrive in an ever-changing environment and prioritize progress over perfection.
Financial Services and startup experience: You have a proven track record as an experienced client manager, project manager, or implementation manager.
High-Intensity Environment: You thrive in high-intensity work environments and find satisfaction in collaborating with passionate, hardworking, and supportive teams.
Relationship and Project Management: You possess excellent relationship and project management skills.
Effective Communication and Team Player: You excel in communication and collaboration effectively with diverse stakeholders.
Passion for Technology: You have a genuine passion for technology and a deep interest in exploring this passion within a startup environment.
Join a dynamic and innovative team at Constantinople. Enjoy competitive salary, opportunities for growth, and a supportive work environment.
Join Constantinople to be part of a groundbreaking company revolutionizing the banking industry. Work with cutting-edge technology and shape the future of banking services.