Service Desk Coordinator at MyKnowledgeMap - Sydney, New South Wales Service Desk Coordinator - MyKnowledgeMap

Service Desk Coordinator

MyKnowledgeMap

Location: Sydney, New South Wales, Australia

Category: Customer Support

Salary: 50,000 - 70,000 AUD / yearly

Full-time

Job Description

Join MyKnowledgeMap, a leading learning technology company, as a Service Desk Coordinator to provide exceptional customer support for our Australian and Far-Eastern markets.

Responsibilities

  • Provide outstanding customer service and resolve inquiries efficiently
  • Manage and prioritize support tickets to meet service level agreements
  • Contribute to knowledge base articles and troubleshoot software-related issues

Qualifications

  • Excellent customer service skills
  • Ability to multi-task and prioritize issues
  • Quick learner and adaptable to new software functionality
  • Strong attention to detail and organizational abilities

Jobs in Sydney New South Wales

Latest Jobs