Location: Sydney, New South Wales, Australia
Category: Customer Operations
Salary: 75,000 - 100,000 AUD / yearly
Full-time
Join Fresh Clinics as a Customer Operations Manager and lead the customer support function to shape efficient, consistent, and helpful service experiences for healthcare professionals.
Lead and grow offshore customer support team, redesign support processes, optimize HubSpot for service, identify and implement improvements, track key metrics, collaborate with the wider business, and drive continuous improvement.
Experience leading offshore customer support teams, redesigning processes, using HubSpot, data-driven mindset, strong communicator and collaborator, proactive and growth-minded.
Impactful work, growth opportunities, supportive culture, flexible work arrangements, EV Novated Leasing, wellness programs, volunteer days, social events.
Join Fresh Clinics to revolutionize healthcare, grow your career, work in a supportive culture, enjoy flexible work arrangements, promote green initiatives, prioritize wellness, give back to the community, and participate in social events.