Customer Service Officer at Public Sector People - Sydney, New South Wales Customer Service Officer - Public Sector People

Customer Service Officer

Public Sector People

Location: Sydney, New South Wales, Australia

Category: Customer Service

Salary: 37 - 40 AUD / hourly

Contract


Job Description

Public Sector People are partnering with multiple government organisations to recruit for multiple Customer Service Officers in Sydney, New South Wales, Australia.

Responsibilities

Manage high volume inbound calls, providing efficient and high quality customer service.

Provide information of organisation services, and resolve customer inquiries to best possible extent.

Guide customers on navigating organisation website, assist with bookings, and complaints handling.

Qualifications

2+ years experience working in a high volume call centre is essential.

TechOne experience will be highly regarded.

Australian government experience will be highly regarded.

Why Join Us?

Public Sector People is an equal opportunity employer. We embrace diversity and inclusion and are committed to creating a work environment that is supportive and empowering for all. We encourage qualified candidates of all backgrounds to apply.